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Better Business Bureau warns against new phishing scam from 931 number -


HUNTSVILLE, Ala. – A new scam may be hitting the Tennessee Valley, and it starts with a simple phone call. It’s a call that hits close to home and has folks searching their wallets.

WHNT News 19 is Taking Action to warn you about scams like this. We spoke with the Better Business Bureau of North Alabama to get specific information on this.

Consumers have reported getting concerning, automated calls from a 931 number.

“It told her that her debit account was frozen. This call came from Clarksville, Tennessee,” said Elizabeth Garcia, President of the Better Business Bureau of North Alabama.

“What the scammers want is any information they can get on your Social Security numbers, credit card numbers, or in this case bank account numbers,” said Garcia.

She said banks don’t contact people about their accounts using automated calls. That’s the first red flag.

“They will not call you on the telephone and say that your account is frozen, and then ask for personally identifiable...(continued)

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