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Microsoft takes action against tech support scammers


Microsoft filed a lawsuit against one tech support firm for deceptive business practices and misusing the Microsoft name.

Microsoft has had enough. Last week, Microsoft filed a lawsuit against Omnitech Support -- a division of Customer Focus Services -- cracking down on tech support scams. The suit accuses Omnitech of unfair and deceptive business practices and trademark infringement.

It's about time. Microsoft claims it has received more than 65,000 customer complaints related to fraudulent tech support scams just since May of this year.

"Omnitech utilized the Microsoft trademarks and service marks to enhance their credentials and confuse customers about their affiliation with Microsoft," declared Microsoft in a blog post announcing the lawsuit. "Omnitech then used their enhanced credibility to convince consumers that their personal computers are infected with malware in order to sell them unnecessary security services to clean their computers."

As if that's not bad...(continued)

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