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Kia built an AI chatbot to sell you stuff on Facebook - Roadshow


Kia already has a skill available for devices equipped with Amazon's Alexa, but all it really does is offer up product information. It appears that Kia's next foray into the latest connected tech is pretty much the same.

Kia on Monday unveiled Kian, a product-information chatbot that will start on Kia's Facebook Messenger and eventually deploy to Kia's consumer site. Kia calls it a virtual assistant, but it's really just a bot designed to convince you to buy a Kia.

Kian is capable of understanding natural language. It'll give users the chance to research vehicle pricing, estimate monthly payments, view photos or videos and learn about special offers on local Kia models. It'll also compare Kia vehicles against competitors and help you find a local dealer if you don't know where one is.

Talking to a robot with canned responses isn't much different from going down to the dealer and talking to a salesperson, but it's a bit more convenient. Kia

While you might sit here and...(continued)

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