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Impersonating IT Staff Becoming a Popular Phishing Tactic - IT Business Edge (blog)

Phishing scams have been around for a long time. Just when you think that you have figured out the difference between a phishing email and the real thing, the spammers go in a new direction with trickier and harder-to-discern cons.

But now they may have stumbled on the ultimate scam to trick users into clicking on links or opening malicious attachments. According to new FireEye research, a phishing technique growing in popularity is the impersonation of IT staff. As ZDNet reported:

Social engineering, phishing campaigns and the impersonation of legitimate IT personnel are also on the rise. The security firm says that through 2014, FireEye observed hackers impersonating IT staff in 78 percent of phishing schemes directed at companies, in comparison to just 44 percent in the previous year.

It’s a brilliant turn in social engineering, if you think about it. It’s a lot easier to hit the delete button on email that appears to be from a package delivery service if you didn’t...(continued)

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