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Attackers hacked support agent to access Microsoft Outlook email accounts

Microsoft-data-breach
Bad news for users of the Microsoft Outlook email service, hackers have compromised the Microsoft Support Agent to access their email accounts.

Earlier this year, hackers breached Microsoft’s customer support portal and gained access to some email accounts registered with the Microsoft’s Outlook service.

Microsoft notified some of its users the security breach, it confirmed via email that hackers have accessed information about their OutLook account between 1 January 2019 and 28 March 2019.

Several Reddit users confirmed to have received a data breach notification email from Microsoft and one of them published an image of the message:

Microsoft security breach notification email states that unknown attackers were able to compromise credentials for one of Microsoft’s customer support agents. The company did not provide additional details on the way the hackers compromise the employee’s account either the number of affected accounts.

A Microsoft’s customer support agent can...(continued)

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