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Web-Based Office Suite Zoho Taken Offline By Registrar After Alleged Phishing Complaints - Slashdot

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New submitter atxlakeshore writes: On Monday, ICANN-approved domain registrar Tierra.net turned off access to all Zoho domains, affecting 40 million customers worldwide. Zoho, a web-based office suite company, which provides customer relationship and invoicing services to small businesses, tweeted that the site was 'blocked' earlier in the day by Tierra.Net, which administers its domain name.

Zoho customers affected by the disruption reached out to the registrar's support chat and email. Tierra.net then discussed Zoho's account details with these third parties, claiming that phishing attempts were originating from Zoho's webmail service, and these attempts necessitated blocking the company's domains. Zoho is a privately held India-based competitor to Google's G Suite platform, and maintains US offices in Austin, Texas. The dispute has resulted in calls for censure from ICANN. In a series of tweets, Zoho CEO Sridhar Vembu said TierraNet blocked the domain without "ever...(continued)

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